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The Heartbeat

Healthcare Stories, News, and Advice You Care About
Celebrating World Class Service from SHC!
We are proud to announce that SHC closed its fiscal year 2019 with its highest talent satisfaction ratings yet.  In Q4 of fiscal 2019, the company’s Net Promoter Score elevated it to World Class service status.  As a point of comparison, SHC’s satisfaction rating of 71.4% was significantly higher than the Healthcare Staffing Industry NPS average of 19%.
By Corey Wagner Aug 6, 2019
Supplemental Health Care Best of Staffing® Winner Two Years Running
For the second year in a row, Supplemental Health Care (SHC) has been recognized by ClearlyRated’s Best of Staffing® Client and Talent Awards for providing superior service to their clients and for placed talent satisfaction. In partnership with CareerBuilder, ClearlyRated identifies proven staffing industry providers that are superior in service and quality as rated by the clients they serve, and the staff that they have placed throughout the year. This prestigious recognition highlights why..
By Corey Wagner Feb 26, 2019
Supplemental Health Care Wins Clearlyrated’s 2019 Best of Staffing®  Client and Talent Awards
PARK CITY, UTAH – February 7, 2019 – Supplemental Health Care, a leading employment agency in the healthcare industry announced today that they have won ClearlyRated's Best of Staffing® Client and Talent Awards  for providing superior service to their clients and placed talent. Presented in partnership with CareerBuilder, ClearlyRated’s Best of Staffing winners have proven to be industry leaders in service quality based entirely on ratings by their clients and the candidates they’ve helped find..
By Corey Wagner Feb 7, 2019
Healthcare Staffing Trends to Watch in 2019
The healthcare staffing industry is as chaotic and competitive as ever, and 2019 is shaping up to be no different. Healthcare providers are seeking answers to address the growing physician shortage, regulatory upheaval, technology challenges, and tight nurse staffing levels. Let’s take a look at some of the issues that will be driving the healthcare staffing discussion throughout the remainder of the year.
By Donna Carroll Jan 29, 2019
Focusing on People First
We owe it to our clients, to our talented healthcare professionals, and to those that we serve to be even better than we were the day before.
By Lesa Francis Mar 28, 2018
Top Healthcare Issues for 2018
n 2018, there is no shortage of issues impacting those in the healthcare industry. 
By Donna Carroll Mar 20, 2018
Why It’s Important for an MSP to be Aligned with Your Culture
Today, healthcare organizations are paying closer attention to their organizational culture and branding. This is important for several reasons. One reason is that physician staffing carries great costs when it is not successful. Research shows that hiring the wrong physician can cost a healthcare system $1 million or more in lost revenue, reduced efficiencies, and organizational time. Many unsuccessful hires are due to the candidate not being a good fit culturally. These staffing lessons are..
By Donna Carroll Mar 8, 2018
Why It’s Time for You to Find an MSP Solution
The worst position to be in for any healthcare organization, is when more resources are dedicated to hiring and onboarding than patient care. The healthcare landscape is increasingly difficult to navigate, and administrators are spending too much time worrying about staffing concerns instead of managing legislative, quality, and patient care issues. If this remotely resembles your current situation, now is the time to consider an MSP solution that addresses your specific needs; allowing your..
By Donna Carroll Mar 8, 2018
Reassessing the Value of Your Managed Services Provider
Does it sometimes feel like your Managed Services Provider (MSP) is on auto-pilot? Are they treating you like a partner or just another client? If you even have to ask yourself those questions, you probably already know the answers. Here are a few things to consider when the time comes to reassess the value of your MSP.
By Donna Carroll Mar 7, 2018
Current Healthcare Staffing Industry Trends and Looking Ahead to 2018
Over the past decade, the description of the American workforce has changed dramatically.  Today’s worker makes different value judgments about what is most important to them. In the past, workers would gravitate toward whatever job paid the most or had the best benefits regardless of what hours or shift was required of them.  Now, many workers are more concerned with how their career fits into their lifestyle choice.  This has led to a growing movement toward a “gig” or contingent workforce. ..
By Donna Carroll Dec 13, 2017