Meet Some of the Heroes We Work With on a Daily Basis

On this page we feature some of our exceptional healthcare professionals who inspire us through their selfless deeds.  Each story is snap shot of the many acts of kindness, sacrifice, and dedication to craft that you can expect to find in each and every Supplemental Health Care healthcare professional.

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Brittney B, ASA Staffing Employee of the Year 2018

Recognized by ASA as the 2018 Staffing Employee of the Year, Brittney exemplifies the core values of what a SHC Hero is. Brittney has been part of the Supplemental Health Care team for over three years, helping students in the St. Louis, MO, school district as a speech-language pathologist. “Her kind, caring personality just fits right in with the work that she does,” says Natalie Ehlenbeck, senior market manager at Supplemental Health Care in St. Louis. “She can create an environment where her students thrive. We have people who fight to get her into their schools, just because she is so remarkable in the way she goes about doing her work.”
At Staffing World® in Chicago last October, she brought more than 2,000 industry professionals to their feet as she accepted her National Staffing Employee of the Year award. It was a shining moment for an outstanding professional, contract employee, mother, and spouse—made possible by dedication, hard work, and a valuable relationship with her staffing company.

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Tony B.

Tony was drawn to serve by enlisting in the United States Air Force at the age of 20 where he ended up pursuing healthcare and Physical Therapy.  As a physical therapy technician in the USAF, Tony felt fortunate to have the opportunity to help care for heroes in the form of active and retired service members.  One patient, in particular, made an impression on Tony which led him down his future path in healthcare.

 The patient was a retired Army officer who had served for five years with General Patton during World War II.  Tony treated him for three months, and they became friends.“

 “This gentleman had a very rough three months of treatment,” Tony explains.  “About six months later, he returned to the hospital, and we greeted each other with a tearful hug of happiness. At that moment, I realized how healthcare allows people to connect in a deep, personal, and lasting way.”

Tony demonstrates his commitment to Care More because he treats all of his patients the way he would want care provided to his family members.  He takes the approach that by listening carefully to his patient’s concerns, he is better equipped to provide the perfect level of care.  According to Tony, his approach isn’t special, it is simply the right way to treat others around me.

 

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Gladys E.

By the age of 20-years old, Agbor Gladys thought she had achieved her career goal of working in a 5-star hotel in the capital city Yaoundé, in Cameroon, West Africa.  Then, in April 1994, she left her hotel career in Africa and migrated to the United States to begin a new life.  With the support of her family, she changed paths and pursued a career in healthcare. After four years of hard work and overcoming many challenges, she achieved her Associate Degree in Nursing and began working at Grady Memorial Hospital, in Atlanta.

After working at Grady Memorial for 10 years, Gladys decided to return to school and earned her Bachelor of Science in Nursing at West Georgia University.  She then began working in Acute Long-term Care and for the past six years in Home Care settings.  Throughout 19 years as a nursing professional, Gladys has demonstrated her Care More attitude every day on the job.  She has especially enjoyed working with her elderly patients in Home Care.

“Working with my elderly patients is a very pleasant experience,” she says.  “Not only do they learn from me, but they also pass on their wisdom to me by sharing personal life experiences that provide me with the encouragement and motivation to do even more in my community.”

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Angie D.

A school district typically has hundreds, if not thousands of employees working for them throughout the school year.  To be named ‘Employee of the Year’ for a school district is quite the accomplishment.  That is the honor that was bestowed on Andrea Decuir, LPN from the Mehlville School District near St. Louis. To make the honor even more significant, Andrea is technically an employee of Supplemental Health Care working out of the St. Louis office and is on assignment at the school district as a middle school nurse!

Even from a young age, Andrea knew that her calling in life was to become a healthcare professional helping others.  By the time she finished elementary school, she knew she was destined to be a nurse. Now, Andrea has been an LPN for eight years and enjoys working in the school environment.

“I love that every day is different,” she explains.  “I enjoy seeing the kids and helping them feel better when they are sick.  Sometimes my job is simply getting them to smile or laugh or to give them a high-five and make them feel proud because they actually ate their breakfast.”

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Leanne C.

Leanne demonstrates her amazing “Care More” commitment because she never takes for granted the interpersonal aspect of being a nurse. She welcomes the touching moments of patient interaction that only a nurse can provide.

Leanne has been a Registered Nurse for what she describes as 16 wonderful years.  She recounts that her mother had always wanted to get into nursing, but life led her in a different direction.  Although her mom wasn’t a nurse by vocation, she still provided lessons to Leanne about being the ultimate caregiver.  As Leanne was starting college, a friend suggested she look at the nursing program.  Once she did, everything that her mother taught her in life began to fall into place like the tumblers in a fine watch.

After college, Leanne began her nursing career in the Emergency Room of a trauma center and has never looked back.  While she doesn’t always choose trauma assignments when she is working as a travel nurse, her heart always keeps her working in the ER.

“I love the teamwork of the ER, and the instant gratification of what we do,” she explains.  “Whether we are all pulling together to troubleshoot the medical intervention aspects of a puzzle, accomplishing the physical requirements of a procedure, or utilizing skills cultivated over many years in that environment, at the end of the day, one can’t help but feel as if they have truly made a difference.”

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Emily G.

Emily has worked as a Speech Language Pathologist for over 10 years and partner with SHC for 3 of those years.  During that time she developed a music based communication group that works to engage several of her patients in a fun, social settings. While the skills of the participant vary widely, Emily finds it’s a way to connect with her patients in her clinical setting.

In one particular case during the holiday season, the group was engaged in singing Christmas carols.  One participant was singing at the top of her lungs although she was not vocalizing any of the words to the songs.  While the participant found her singing to be a joyous, the incorrect vocalizations were troubling for the other carolers.  Rather than remove the “singer” Emily moved over to where the woman was sitting and began to sing along with whatever she was vocalizing. As she sang a few notes, Emily sang those same notes back to her.  After a while, the woman began smiling more broadly and started making eye contact as she sang her notes.  Suddenly, the vocalizations began to sound like a song.  It slowly began to sound like ‘Jingle Bells’, and they were all able to join right in with the words

Emily summed up the experience by saying,” Sometimes I think the most powerful thing we can do is listen!”

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John A.

John  has been a PTA for 11 years, the last ten of which he has spent with Supplemental Health Care.  If ever there was someone who exemplifies the SHC brand, you would have to look no further than John.  He is counted on for more than just caring for his patients across all settings, he is also a Senior Ambassador in the Kansas City Allied Office.  John is often called upon to speak to clinician candidates and help them understand why SHC is such a great career opportunity for them.  He even helps out at career fairs and community events!

John was working with a 17-year-old high school senior who was involved in a terrible motorcycle accident that resulted in the student losing his leg. The doctor was ready to discharge because of a rehab plateau had been reached. However, John noted that the patient had just started taking steps and John pushed for a prosthesis. Because of John’s insistence, the patient ended up walking out of the rehab center under his own power! The hospital extended John’s contract that year because the patient’s mom wanted John as his therapist.

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