On this page we feature some of our exceptional healthcare professionals who inspire us through their selfless deeds. Each story is snap shot of the many acts of kindness, sacrifice, and dedication to craft that you can expect to find in each and every Supplemental Health Care healthcare professional.
Recognized by ASA as the 2018 Staffing Employee of the Year, Brittney exemplifies the core values of what a SHC Hero is. Brittney has been part of the Supplemental Health Care team for over three years, helping students in the St. Louis, MO, school district as a speech-language pathologist. “Her kind, caring personality just fits right in with the work that she does,” says Natalie Ehlenbeck, senior market manager at Supplemental Health Care in St. Louis. “She can create an environment where her students thrive. We have people who fight to get her into their schools, just because she is so remarkable in the way she goes about doing her work.”
At Staffing World® in Chicago last October, she brought more than 2,000 industry professionals to their feet as she accepted her National Staffing Employee of the Year award. It was a shining moment for an outstanding professional, contract employee, mother, and spouse—made possible by dedication, hard work, and a valuable relationship with her staffing company.
Registered Nurse Dian H. knew from an early age that she would live a life of service. In high school, she was drawn to the field of healthcare and spent time working as a Certified Nurse Assistant. Later, after serving our country in the Marine Corps, Dian had a second career as a Paramedic. It was then that she realized it was time to get back to nursing.
“I finally realized that I wanted more,” she explains. “I was raising my daughter as a single mom, so I moved to Colorado and began working as a CNA again. I went back to school full time to pursue a nursing career. Nursing is in me, and I am very proud of my profession.”
An example of Dian caring more and making a profound impact on a patient came recently in the form of a letter from a patient. After total hip replacement surgery, a patient was under Dian’s care in the TCU. She wrote about how compassionate and caring Dian was to her and her family over the three days she was in Transitional Care. Dian made sure that her patient’s family members felt reassured and were comfortable enough to be able to return home for much-needed rest knowing that Dian was taking care of things at the hospital.
To hear it from Dian, she was simply doing her job the only way she knows how. Her philosophy about nursing carries through for every patient under her care.
“I always keep in mind that I am there to care for people, after all, they are someone. They are also someone’s someone. A mother, or maybe a father, husband, wife, brother, sister, or child! I keep that in the forefront of my mind when caring for these patients, and always putting in the effort as if they were MY someone. By having that mentality, I know that when someone is having the worst day of their life, I am going to be at my very best.”
As a mother of seven children, Judy P. was probably qualified to be a registered nurse without ever having to step foot into a classroom. But, after her 7th child was heading off to college, that is exactly what Judy did. She went back to school to chase her lifelong dream of becoming a nurse. That was sixteen years ago, and since then, Judy has proven to be an excellent caregiver. Judy has been with Supplemental Health Care since January of 2016 and has worked in Med/Surg, Oncology, Neurology, PACU, and ICU during her nursing career.
An example of how Judy is able to make a difference in the lives of her patients can be demonstrated by this text she received from a family member of one of her patients.
“Judy, I am pretty sure tomorrow we are going to say goodbye to our daddy…I just wanted you to know. I also want you to know that you became part of our family, and we know you did everything you could for him…the way you cared for him means so much to me. Your contribution to his life matters! And you will be included in his eulogy because of your genuine care and concern for not just my father, but for his children… You are truly an angel for the work you do!”
As she is with every endeavor in her life, Judy is passionate about her nursing career and grateful that she has an opportunity to make a difference in the lives of those she is caring for. She sums it all up with her typical words of wisdom.
“If you can stand at the door where souls enter this world and souls exit ~ you are one privileged individual!”
Registered Nurse, Michelle C., of our Fort Worth Nursing Division, has been caring more With Supplemental Health Care since January 2017. Like many nurses, Michelle didn’t just decide to become a nurse, she was called to the profession through her life experiences. After giving birth to her daughter, Michelle was struck by how amazing her Labor & Delivery nurses were during that time. However, what was originally thought to have been a perfect birth experience, took a turn a few days later. On her third day home from the hospital, Michelle received a call from staff at the hospital to inform her that her daughter was afflicted with Sickle Cell Anemia.
Michelle has been an RN for more than 2½ years, working in hospitals in the Emergency Department. Her passion for making a positive impact on her patients is evident in everything she does. “I love solving the mystery of what is causing my patient’s pain,” she says. “What is the pathophysiology of what is going on and how everything is connected?”
While working in the ER, Michelle has not had an opportunity to care for many cancer patients, but it was there that she found out just how many people are affected by cancer every day. It happened when a newly diagnosed stage 4 breast cancer patient came to the ER. Michelle cared for her initially, but after she was admitted, Michelle went up to her room to visit. While taking an opportunity to drop in when she could, Michelle found out that one of the hospital’s Respiratory Therapists was a 20-year cancer survivor and another nurse had just received a cancer diagnosis. Michelle was moved by how so many were dealing with cancer.
One day, while visiting the stage 4 cancer patient, she learned that her biggest fear about having cancer was losing her hair. Michelle told her not to worry and that after her shift that day, she was going to shave her head bald in support of cancer patients. The next day, with a freshly shaved head, Michelle went up to visit her former patient and show her support. Needless to say, the emotional response was overwhelming and has motivated Michelle to continue “rocking” her bald head in support!
Registered Nurse, Albert R., has been caring more with Supplemental Health Care since 2012. Anyone who crosses paths with Albert, as a patient or co-worker, is treated like a friend and member of his family. It is his gregarious personality and compassion for helping others that makes him such a fantastic healthcare professional. As a teenager, Albert knew he was destined for a career in healthcare after witnessing a traumatic incident. After leaving a shift at work, he became aware that a homeless man was the victim of a hit and run accident. Albert felt helpless as he saw the man unconscious, more than 150 feet from the point of impact. Albert marveled at the work of the paramedics and knew then that he would work in healthcare.
Albert also takes pride in being a member of the Supplemental Health Care team and is always in attendance at company events. Not only because Albert is truly excited about life and loves having a good time, but also because he enjoys sharing stories about his home family with his work family!
Recently, Albert played a key role in saving a patient’s life, and when it was over, he proudly posed for a picture with his fellow life-savers. Congratulations Albert! Supplemental Health Care is lucky to have you on our team!
Tony was drawn to serve by enlisting in the United States Air Force at the age of 20 where he ended up pursuing healthcare and Physical Therapy. As a physical therapy technician in the USAF, Tony felt fortunate to have the opportunity to help care for heroes in the form of active and retired service members. One patient, in particular, made an impression on Tony which led him down his future path in healthcare.
The patient was a retired Army officer who had served for five years with General Patton during World War II. Tony treated him for three months, and they became friends.“
“This gentleman had a very rough three months of treatment,” Tony explains. “About six months later, he returned to the hospital, and we greeted each other with a tearful hug of happiness. At that moment, I realized how healthcare allows people to connect in a deep, personal, and lasting way.”
Tony demonstrates his commitment to Care More because he treats all of his patients the way he would want care provided to his family members. He takes the approach that by listening carefully to his patient’s concerns, he is better equipped to provide the perfect level of care. According to Tony, his approach isn’t special, it is simply the right way to treat others around me.
By the age of 20-years old, Agbor Gladys thought she had achieved her career goal of working in a 5-star hotel in the capital city Yaoundé, in Cameroon, West Africa. Then, in April 1994, she left her hotel career in Africa and migrated to the United States to begin a new life. With the support of her family, she changed paths and pursued a career in healthcare. After four years of hard work and overcoming many challenges, she achieved her Associate Degree in Nursing and began working at Grady Memorial Hospital, in Atlanta.
After working at Grady Memorial for 10 years, Gladys decided to return to school and earned her Bachelor of Science in Nursing at West Georgia University. She then began working in Acute Long-term Care and for the past six years in Home Care settings. Throughout 19 years as a nursing professional, Gladys has demonstrated her Care More attitude every day on the job. She has especially enjoyed working with her elderly patients in Home Care.
“Working with my elderly patients is a very pleasant experience,” she says. “Not only do they learn from me, but they also pass on their wisdom to me by sharing personal life experiences that provide me with the encouragement and motivation to do even more in my community.”
A school district typically has hundreds, if not thousands of employees working for them throughout the school year. To be named ‘Employee of the Year’ for a school district is quite the accomplishment. That is the honor that was bestowed on Andrea Decuir, LPN from the Mehlville School District near St. Louis. To make the honor even more significant, Andrea is technically an employee of Supplemental Health Care working out of the St. Louis office and is on assignment at the school district as a middle school nurse!
Even from a young age, Andrea knew that her calling in life was to become a healthcare professional helping others. By the time she finished elementary school, she knew she was destined to be a nurse. Now, Andrea has been an LPN for eight years and enjoys working in the school environment.
“I love that every day is different,” she explains. “I enjoy seeing the kids and helping them feel better when they are sick. Sometimes my job is simply getting them to smile or laugh or to give them a high-five and make them feel proud because they actually ate their breakfast.”
Emily has worked as a Speech Language Pathologist for over 10 years and partner with SHC for 3 of those years. During that time she developed a music based communication group that works to engage several of her patients in a fun, social settings. While the skills of the participant vary widely, Emily finds it’s a way to connect with her patients in her clinical setting.
John has been a PTA for 11 years, the last ten of which he has spent with Supplemental Health Care. If ever there was someone who exemplifies the SHC brand, you would have to look no further than John. He is counted on for more than just caring for his patients across all settings, he is also a Senior Ambassador in the Kansas City Allied Office. John is often called upon to speak to clinician candidates and help them understand why SHC is such a great career opportunity for them. He even helps out at career fairs and community events!
John was working with a 17-year-old high school senior who was involved in a terrible motorcycle accident that resulted in the student losing his leg. The doctor was ready to discharge because of a rehab plateau had been reached. However, John noted that the patient had just started taking steps and John pushed for a prosthesis. Because of John’s insistence, the patient ended up walking out of the rehab center under his own power! The hospital extended John’s contract that year because the patient’s mom wanted John as his therapist.