COVID-19 | Frequently Asked Questions

COVID-19 - FAQs

  • How is Supplemental Health Care monitoring COVID-19?

We have established an interdisciplinary team of registered nurses, compliance officers, legal experts, and more to monitor the situation daily and to offer guidance on policies, innovative employment solutions, and rapid responses as the situation continues to develop. Our Worry Less, Care More promise hasn’t changed. We will continue to communicate and support you in your career so that you can focus on the patients who need you.

  • Where can I get more information about COVID-19?

SHC relies on the CDC as an expert voice on new developments. You can find their advice specifically for healthcare providers on their website by clicking here.

  • How do I find out more about providing crisis coverage at affected facilities?

SHC is working with facilities 24/7 to confirm demand and crisis rates. If you’d like to be contacted by our crisis response team to learn more, please sign up here or call us at 888.265.1068.

  • What happens if I’m quarantined while on assignment?

If you are exposed to COVID-19 on an assignment and are required to quarantine, you will be paid for the 14-day quarantine period of your assignment.

  • What if I want to avoid traveling for my next assignment?

SHC has offices in cities across the U.S. and works with a wide range of healthcare facilities from coast-to-coast. If you’d prefer to avoid airline travel, we may still be able to connect you with opportunities nearby.

  • What if my facility closes?

We are working on new ways to connect healthcare professionals with the patients and students that need them. This moment requires teamwork and innovative ideas, so we’ve been working to introduce new telemedicine options and to find other ways to keep professionals working in their communities. If you have suggestions or ideas of how our healthcare professionals can continue to provide care despite disruption and potential closures, we would love to hear them. Please send suggestions to contactus@shccares.com

  • Who do I contact to receive crisis coverage at my facility?

If you are a healthcare facility requiring staff coverage, please email solutions@shccares.com so we can get to work on finding the professionals that your patients need.

Get Started