COVID-19 | Frequently Asked Questions


  • How is Supplemental Health Care monitoring COVID-19?

We have established an interdisciplinary team of registered nurses, compliance officers, legal experts, and more to monitor the situation daily and to offer guidance on policies, innovative employment solutions, and rapid responses as the situation continues to develop. Our Worry Less, Care More promise hasn’t changed. We will continue to communicate and support you in your career so that you can focus on the patients who need you.

  • Where can I get more information about COVID-19?

 SHC relies on the CDC as an expert voice on new developments. You can find their advice specifically for healthcare providers on their website by clicking here. NCSBN’s International Center for Regulatory Scholarship (ICRS) is also sharing free online COVID-19 courses.

  • How do I find out more about providing crisis coverage at affected facilities?

SHC is working with facilities 24/7 to confirm demand and crisis rates. If you’d like to be contacted by our crisis response team to learn more, please sign up here or call us at 888.265.1068.

  • What happens if I’m quarantined while on assignment?

If you are exposed to COVID-19 on an assignment and are required to quarantine, you will be paid for the 14-day quarantine period of your assignment.

  • How does COVID-19 affect travel assignments?

Many professionals are still traveling within their home state and even between states, but make sure you’re aware of state restrictions for any locations you’re interested in. Some locations may require a mandatory quarantine period before beginning your assignment if you’re coming from or have recently visited a state with a high case count. You can get more information on interstate travel restrictions here or by visiting a state’s health department website.

  • What if my facility closes?

We are working on new ways to connect healthcare professionals with the patients and students that need them. This moment requires teamwork and innovative ideas, so we’ve been working to introduce new telemedicine options and to find other ways to keep professionals working in their communities. If you have suggestions or ideas of how our healthcare professionals can continue to provide care despite disruption and potential closures, we would love to hear them. Please send suggestions to

  • Who do I contact to receive crisis coverage at my facility?

If you are a healthcare facility requiring staff coverage, please email so we can get to work on finding the professionals that your patients need.

  • Where can I find special discounts and offers for healthcare workers during COVID-19?

There are plenty of housing and accommodation offers for healthcare workers across the country right now. We have also compiled other discounts for nurses and other healthcare professionals on our blog.

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