PARK CITY, UTAH (February 4, 2021) – Supplemental Health Care, a leading healthcare staffing agency, has announced that they have won the Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates.
Presented in partnership with presenting sponsor CareerBuilder and gold sponsors Indeed & Talent.com, ClearlyRated's Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are twice as likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
For the fourth year in a row, Supplemental Health Care’s client and talent results far outpace the industry averages.
- Supplemental Health Care received satisfaction scores of 9 or 10 out of 10 from 78% of their working clinicians, significantly higher than the industry’s average of 40%.
- Supplemental Health Care received a Net Promoter® Score of 70% from their candidates, nearly 3 times the industry’s average of 18% in 2020.
- Supplemental Health Care received a Net Promoter® Score of 63% from their clients, significantly higher than the industry's average of 28% in 2020.
- Supplemental Health Care received satisfaction scores of 9 or 10 out of 10 from 70.5% of their clients, significantly higher than the industry’s average of 38%.
“Supplemental Health Care is honored to be recognized once again for the outstanding level of service we provide to our talent and clients.” said Greg Palmer, President and CEO of Supplemental Health Care. “We’re beyond proud to have been a part of delivering vital care to patients and students across the U.S. in 2020.”
“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent," said ClearlyRated's CEO and Founder, Eric Gregg. "These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else. It is my honor to celebrate and showcase the 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com!”
About Supplemental Health Care
In hospitals, schools, home health, correctional facilities, and other sites of care across the United States, Supplemental Health Care connects caring healthcare & school professionals with opportunities to fulfill their life purpose – to better serve patients and students. Our employment solutions, customized technologies, and culture of caring create an environment where people and providers find the support they deserve.
We’re proud to deliver world-class service & career options to our clinicians, a range of dynamic workforce solutions to our clients, and a supportive atmosphere to our corporate teams. For everyone that we serve, SHC is the place where caring hearts thrive.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build an online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated ratings and testimonials.