“Leadership is not about being in charge. Leadership is about taking care of those in your charge."
- Simon Sinek
Mr. Palmer served 8 years at Remedy Temp Inc. (REMX) as President and Chief Executive Officer. Palmer led the turn around and exit strategy, concluding with the successful sale in 2006. He currently serves as an operating partner and investor to private equity where he focuses his time and attention in the healthcare and healthcare staffing industries.
Through his consulting firm GPalmer and Associates, Mr. Palmer has been the buy side advisor on over 33 staffing industry acquisitions valued at more than $3.1billion dollars.
Palmer is a past member of the American Staffing Association Board of Directors. Staffing Industry Analysts in 2018 inducted him into the SIA Staffing Hall of fame.
Mr. Palmer has served 9 years as a director of the Orange County Community Foundation. He also serves on the advisory board of Hope Builders a healthcare focused social enterprise and workforce development non-profit, headquartered in Orange County, California.
Palmer and his wife Sally live in Orange County California, along with their 3 daughters and their families, which include six grandchildren.
Palmer received a B.S. in Economics from Morehead State University and is a member of the MSU Alumni Hall of fame.
As Chief Operating Officer, Vickie is responsible for SHC’s service delivery and operations. Most recently she was President of the company’s Local and Allied Services, leading a team of professionals who manage business development and delivery of clinical staff for Supplemental Health Care’s prominent client list.
She has more than 20 years of healthcare staffing experience, including serving as President of CCS, Cross Country Health Care’s Nurse and Allied Division, and founding her own highly successful consulting firm. She has been named to Staffing Industry Analysts’ Top 100 Most Influential Executives in Staffing and Global Power 100-Women in Staffing lists and has been featured in Training Magazine and Working Mother Magazine.
Vickie has a degree from South Ohio Business College. She and her family live in Delray Beach, Florida.
As Supplemental Health Care’s Chief Financial Officer, Klaus Geiser leads the company’s financial functions and strategies. Klaus is a recognized international business leader and has held leadership positions in the U.S., Switzerland, and Germany, with much of that experience in the staffing world. Klaus’s previous roles include time as CFO with Global Employment Solutions, CFO with Pontoon Solutions, and Director of Mergers & Acquisitions at the Adecco Group.
Klaus oversees SHC’s accounting, finance and technology teams, and he serves as a critical voice in the long-term planning for Supplemental Health Care’s market position and strategic direction.
He and his family currently live in Denver, Colorado.
Klaus holds a degree in International Management from Uppsala University in Sweden and an MBA from Universität Bayreuth in Germany.
Melissa Byington is a veteran in the staffing industry, with a career spanning more than 20 years. Currently the Chief Sales Officer at Supplemental Health Care, Melissa focuses on business development strategies and workforce solutions management. She appreciates leading in a purpose-driven organization that makes a meaningful impact in healthcare. Additionally, she is helping develop the company’s diversity and inclusion initiatives.
Launching her staffing career as a physician recruiter, Melissa’s array of experience includes leading two of the largest locum tenens staffing companies in the U.S.She has held leadership roles as president of the CompHealth locum tenens division, group president at CHG Healthcare, president of the National Association of Locum Tenens Organizations, and now serves on the board for the National Association of Travel Healthcare Organizations.
Over the years, Melissa has been recognized by publications inside and outside of healthcare. She was named one of Utah Business magazine’s 30 Women to Watch and has been included on Staffing Industry Analyst’s Staffing 100 and Global Power 100 Women in Staffing lists multiple times.
Melissa currently serves on several boards and committees in the healthcare space including SPG and the Children’s Center of Utah. In addition, she has served the past five years on the board of trustees for National Crittenton focusing on systems change for girls and young women impacted by chronic adversity, violence, and injustice.
She and her family split their time between Utah and Arizona.
As Chief Digital Officer, Simon drives SHC’s technology strategy to better serve the organization’s internal and external customers with industry leading tools, data applications, and digital innovation.
Simon brings over 20 years’ experience in IT, digital & transformation in leadership roles across multiple industries. He joined The Adecco Group in 2010 as part of their acquisition of MPS International, a leading professional staffing firm, where he served as CIO.
First in the UK and later in the US, Simon successfully led The Adecco Group’s digital evolution from a complex network of legacy systems and processes to one core digital platform, paving the way for improved efficiencies, data applications, and innovative machine learning.
Simon holds a BSc in Computer Studies from the University of Derby and an MBA with the Open University.
Simon joined Supplemental Health Care in 2022 and currently lives in Florida.
Chris Long is Chief Process Officer, responsible for the company’s shared services, compliance, and operational support teams. His focus is on driving operational efficiencies and process improvements in order to deliver the best service possible to the company’s clients, talent, and internal team.
Chris has been with Supplemental Health Care for 16 years, developing a comprehensive knowledge of the industry. His expertise in areas including training, team building, leading process improvement taskforces, data visualization, and compliance/risk management ensures the company delivers on its promise. He is a Six Sigma Green Belt and a former Staff Sergeant with the United States Army Reserves.
Chris and his family live in Buffalo, New York.
As President of Travel Acute, Linda is responsible for leading the sales, recruiting, and service delivery for the acute division She joined Supplemental Health Care in 2012 and has almost 30 years of staffing industry experience.
She works with the company’s divisional managers to develop staff and improve strategies, develops and implements recruiting strategies, and provides training/development for recruiting teams. Prior to joining Supplemental Health Care, Linda held leadership roles with Adecco, Spherion, and Interim Healthcare.
Linda is an active volunteer with animal rescue organizations and is in the process of becoming a certified life coach. She and her family live in Buffalo, New York.
Jason is the President of Supplemental Health Care’s Non-Acute focused divisions, where he oversees the operations, recruiting activity, and service delivery for the focused teams.
Jason joined Supplemental Health Care in 2019 as a Regional Vice President and has helped the organization expand its support of healthcare delivery beyond the hospital, including Schools, Home Health, Corrections and other vital cares sites. He brings more than 16 years of healthcare staffing experience to SHC, most recently at Maxim Healthcare Services, where he worked for 14 years.
Jason lives with his family in Raleigh, NC.
Rodney Ekstrom, Chief Information Officer, oversees all strategic IT initiatives at SHC and drives deployment of new technologies aligned to Supplemental Health Care’s long-term goals. Over the last 20 years, he has been responsible for the design and development of SHC's core applications and technology infrastructure. He works closely with stakeholders across all lines of business to deliver innovative programs and services that further enhance Supplemental Health Care’s best-in-class service and support.
He is a Six Sigma Green Belt and a former business owner.
Rodney and his family live in Francis, Utah.
As VP of Human Resources, Brett is responsible for Talent Management, Employee Engagement, and Benefits for SHC. His focus is on developing employees and leaders that will drive results and meet the needs of our clients and patients.
Brett joined Supplemental Health Care in 2019 and has over 15 years of experience in Health Care HR. Prior to joining SHC, Brett worked as a VP of HR for HCA. He believes that hiring the right people and providing the needed tools and training, will set our employees up for a successful career.
He and his family live in Kaysville, Utah.
Brett holds a BS and MS in Human Resources Management from Utah State University.
As Vice President of Marketing, Geoff contributes 20+ years of professional marketing and communications experience to SHC, touching on all aspects of SHC’s wide-ranging business needs. Under Geoff’s leadership, the SHC marketing and talent attraction teams work to build the SHC brand awareness and equity with the multiple audiences the company serves.
Previously, Geoff served as Vice President of Corporate Marketing and Communications for Cross Country Healthcare, one of the nation’s largest publicly traded staffing and workforce solutions companies. At Cross Country, Geoff holistically oversaw both messaging strategy and execution, including shelf-space marketing strategy, talent acquisition, corporate communications, corporate responsibility, client and digital marketing strategies. He also supported the company’s investor relations communications and new business acquisitions. While at Cross Country, Geoff and his team won 22 AADY Awards for outstanding achievement in marketing and advertising.
Geoff holds a B.A. in Communication Theory and Rhetoric from the University of Missouri-St. Louis and a Master’s in Media Communications from Webster University.
Geoff joined SHC in 2020 and resides in Madison, WI.